Frequently Asked Questions

No. Key West Sunset Cruise is an independent booking service. We sell sunset sails and cruises run by licensed local operators and are not affiliated with any city, state or government body.

Sunset departures follow the sunset, so they move through the year: from late afternoon in winter to early evening in summer. Pick a date on any tour to see its exact departure time.

You get a booking confirmation by email straight away. Your card is charged once the operator confirms your tickets, and your e-ticket follows by email, usually within a few hours.

With Ticket Assurance, Cancellation up to 24 hours before the scheduled cruise. Without Ticket Assurance, Cancellation up to 48 hours in advance. Use the Manage booking page or email us with your booking reference.

Captains sail in light rain but may change the route, reschedule or cancel for storms, lightning or high winds. If the operator cancels, you can move to another date or get a full refund.

Most cruises welcome children, many with discounted or free rates for the youngest guests. The small-group wine sail is for ages 13 and up. Check each tour's guest types before booking.

Yes. Alcohol is only served to guests aged 21 and over, and crews may ask for photo ID. Soft drinks and water are available for everyone.

An optional add-on at checkout for $5.95 per guest. It lets you claim a refund or move your booking to another date if your plans change. See our refund policy for the full terms.

Yes. Guests of all ages are welcome, and kids get soft drinks and snacks. Alcohol is served only to guests 21 and over, so bring a photo ID if you plan to drink.

Chef-selected hors d'oeuvres, including chilled peel-and-eat shrimp, come with the open bar. Dinner is not included, so many guests book a table in Old Town after docking.

Arrive 30 minutes before departure at the sailing office in Unit #1 on Lazy Way Lane. Boarding usually starts about 15 minutes before the boat leaves.

A tropical buffet dinner cooked fresh on board and served by the crew. The menu is set, so contact the operator before booking if you have allergies or strict dietary needs.

Yes. An unlimited open well bar (margaritas, rum runners and mixed drinks), draft beer, wine, sparkling wine and soft drinks are included for guests 21 and over. A premium liquor package is available as an add-on.

Please arrive 60 minutes before departure, since check-in for a dinner cruise takes longer than for most boat trips. Bring a passport or government-issued photo ID.

Guests must be 13 or older. Teens are welcome to enjoy the sail, the food and soft drinks.

Eight wines (about four reds, three whites and a sparkling wine), five premium beers and charcuterie boards with meats, cheeses, crackers, fruit, crudités and chocolate. Soft drinks and bottled water are included too.

At the marina at 255 Front Street. Walk up the ramp between the waterfront resort and the art museum, and the check-in shop is the second one on your left. Please arrive 30 minutes before departure.

Yes. A three-piece local band plays during the two-hour cruise on a 65-ft catamaran with three viewing decks.

Unlimited margaritas, champagne, draft beer and wine (guests 21 and over), unlimited sodas, lemonade and water, and a seasonal appetizer selection. The kitchen can't accommodate allergies or special diets, so eat beforehand if that affects you.

Yes. Every guest signs a liability waiver before boarding, and guests 17 and under need an adult (18+) with valid ID at check-in to sign for them.

Individually plated hors d'oeuvres, plus complimentary beer, wine and champagne (21 and over) and soda and other non-alcoholic drinks. A full dinner is not included.

No, it's a sunset sail. Wildlife sightings happen often, but they aren't guaranteed.

Dockside at 202 William Street. Pick up your boarding pass at the ticket booth at the end of William Street, near the corner of William and Greene Streets, 30 to 45 minutes before departure.

No. Sightings are frequent, but dolphins are wild and no one can promise exactly where or when the pods will appear.

A chef's selection of tapas, including shrimp cocktail and tuna poke, plus unlimited boutique wines, champagne and sangria (21 and over), soft drinks and water, on a small-group luxury catamaran.

Strollers are fine, but the boat isn't wheelchair accessible.

No. You watch the reef from an air-conditioned underwater viewing cabin or the seated sundeck, so you stay dry.

It's a good option. The twin-hull design keeps motion low, and sitting in the middle of the cabin and looking at the horizon between views helps.

Bring cash for the snack bar, which doesn't take cards. Groups of 8 or more pay an automatic 10% gratuity at check-in, which needs a credit card.

No. Eat beforehand, or book dinner for about 30 minutes after your return.

Unlimited premium champagne, wines, sangria and beer (21 and over), plus soft drinks, non-alcoholic beverages and filtered water.

Yes. The calm, intimate atmosphere suits proposals, anniversaries and birthdays. Tell the crew at check-in and they'll help you time the moment.

Yes. Families are welcome. The boat is stroller friendly, infant seats are available, and children just need to be with an adult.

An unlimited open well bar with rum runners, margaritas, draft beer, wine, champagne and mixed drinks (21 and over), plus an appetizer spread. A premium bar upgrade for top-shelf spirits is optional at extra cost.

Yes. Guests get the chance to help raise the sails and take a photo at the helm, and there is live music on the upper deck.

No. The full open bar is included, but food isn't, so have a snack beforehand or plan dinner in Old Town after you dock.

Infants are welcome but must sit on an adult's lap. The schooner isn't wheelchair accessible.

No. It's two hours on the water from departure to return, so use the restroom before boarding if you're unsure about facilities on board.

No. A new mask, snorkel and fins, life jackets and all required safety equipment are included, with in-water guidance from the crew. Towels are not included, so bring one.

It isn't wheelchair accessible and isn't recommended for guests with limited mobility. Guests with heart problems or other serious medical conditions shouldn't snorkel.

Complimentary draft beer and wine after snorkeling (21 and over) and soft drinks are included. Food is not.

You must know how to swim to snorkel. Gear and flotation vests are provided, but non-swimmers can still join for the dolphin watching and stay on board.

A towel and your swimsuit. Towels and food aren't provided, and there are no lockers or changing rooms. Reef-safe sunscreen is available on board.

No. Tips are customary, and groups of 8 or more pay an automatic 10% gratuity at check-in by cash or card.

Soda and water are unlimited. After snorkeling you get complimentary beer and wine (21 and over), plus margaritas on the afternoon trip or rum punch on the sunset trip.

Snorkel time usually runs 30 to 60 minutes. Times are approximate, and the reef site depends on the weather and the captain's call.

Wetsuits are available seasonally in limited sizes, payable by cash or card. The water feels noticeably cooler from December through March, so consider bringing your own.

This is an adults-only cruise. The minimum age to board is 18, but guests 18 to 20 are served soft drinks and water only.

Yes, a fuel surcharge of $10 per person is added on top of the ticket price.

Parking at the marina is free. The marina is outside Old Town, so book a cab or rideshare back rather than driving after the open bar.